Client Services

We offer a 30-day return policy for all unworn, unaltered items with original tags attached. To initiate a return or exchange, please visit our Returns Portal with your order number. Refunds are issued to the original form of payment within 5-7 business days of receiving the item.

Yes, Meridian ships worldwide. We partner with premium international couriers to ensure your garments arrive safely. International shipping rates and estimated delivery times are calculated at checkout based on your location. Please note that duties and taxes are the responsibility of the recipient.

Once your order has been dispatched from our atelier, you will receive a shipping confirmation email containing a tracking link. You can use this link to monitor your delivery status in real-time.

Each piece comes with a specific care label. As a general rule for our luxury fabrics, we recommend professional dry cleaning for all wool coats, suits, and cashmere. Cotton and linen items should be washed on a delicate cold cycle and laid flat to dry to preserve their structural integrity.

Our garments are designed with a modern, tailored fit. They generally run true to size, but if you prefer a more relaxed drape or plan to layer heavily, we recommend sizing up. Please refer to our detailed Sizing Guide on each product page for exact garment measurements.

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. For select regions, we also offer secure financing options at checkout.